Frequently Asked Questions

What is MbPC
What type of computer problems can you fix?
What other services do you provide?
What are your technician's credentials?
Where are you located
How do I schedule a computer technician to my home or business?
What preparation is needed before a computer technician is sent to my home or place of business?
Does your work include a warranty?
What type of payments do you accept

What is MbPC

MbPC is the shortname for Motherboard PC.

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What type of computer problems can you fix?

All problems related to system and application error messages.

Data Recovery

Virus, Spyware, and Malware detection, prevention and removal.

Email solutions for all email issues

Remote diagnostics of computer hardware components.

Problems related to malfunctions of Microsoft Windows Operating

Printers, Scanners, Digital Cameras, and other peripherals.

Performance optimization, recommendations on upgrades/updates, system failure.

Repairs for DLL and other Windows errors.

Provide updates for Device Drivers and remove conflicts.

Provide updates for BIOS related issues.

We provide many specialized services and training on various computer related tasks. Please call or email us to discuss your specific computer related needs.

We and design and develop Websites, we offer hosting services, as well as email services. Everything surrounding Web services

We can help you stay in touch with your children, grandchildren, family and friends with free instant online chat. Ask us about this, it is a convenient, easy and popular way for families and friends to stay in touch.

We can do a security check-up on your computer and even provide you a secure, password protected location on your own computer to keep important documents, account numbers, passwords, etc.

We can help you setup a backup routine for all your important information in the event you have a serious computer failure, fire, flood, etc.

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What are your technician's credentials?

Our technicians have very reputable backgrounds, ranging from Certified Information Systems Security Professional (CISSP), to CheckPoint Certified Security Expert (CCSE) in the area of Computer Security. Microsoft Certified Systems Engineer (MCSE), to the A+ certifications to ensure the proper level of knowledge and experience to address your system problems. For a complete list or CV don't hesitate to inquire further.

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Where are you located

MbPC has technitions in the following locations: Greater Atlanta Area, Greater Tampa Area, Greater Chicagoland Area, and the Houston Area.

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How do I schedule a computer technician to my home or business?

It is easy as sending calling the area closets to you to setup service or send an email to the Support@MotherboardPC.com email address, and one of our technicians will respond within 24 hours.

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What preparation is needed before a computer technician is sent to my home or place of business?

One task we always inform our clients to try to perform before any attempted to fix their computer is a back-up. Routine back-ups are always a good idea when working with important information. If you don't know how to back-up your data, our technicians can perform that for you. MbPC will be in no way responsible for any type of data loss while attempting to fix your computer.

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Does your work include a warranty?

Yes. Our service is warranted for 30 days after purchase.

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What type of payments do you accept

At this time, we accept cash, check, & PO. We are in the process of implementing the ability to accept credit card payments. For business customers we can work out payment arrangements.

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